Refund Terms
At TAVRONITH, we prioritize customer satisfaction and strive to provide excellent products and services. This Refund Terms document outlines the conditions under which refunds may be issued.
Refund Eligibility
Refunds are only applicable under the following conditions:
- Products must be returned within 30 days of purchase.
- Products must be unused and in the same condition that you received them.
- Proof of purchase is required to process any refund.
Non-Refundable Items
The following items are non-refundable:
- Custom orders or personalized items.
- Gift cards and promotional discounts.
- Products purchased during clearance sales.
Refund Process
To initiate a refund, please follow these steps:
- Contact our Customer Support team at [email protected] with your order details.
- Ship the returnable items to our office at 789 Business Lane, Suite 100, Business City, BC, 12345.
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
Refund Approval
Approved refunds will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Late or Missing Refunds
If you haven’t received a refund yet, please follow these steps:
- Check your bank account again.
- Contact your credit card company; it may take some time before your refund is officially posted.
- If you’ve done all of this and still have not received your refund, please contact us at [email protected].
Contact Us
If you have any questions regarding our Refund Terms, please do not hesitate to contact us at [email protected] or call us at (555) 123-4567.